Refund Policy
Effective date: July 20, 2026
Last updated: July 20, 2026
No-refund policy
Due to the immediate-access nature of digital products and downloadable content, purchases are nonrefundable. Persona Digital does not provide refunds for membership payments, signup fees, digital downloads, or other completed purchases, except where otherwise required by applicable law.
Digital products
Digital products cannot be physically returned. Please review the product description and compatibility information before purchasing. A change of mind, failure to use a purchase, or dissatisfaction that is not caused by a verified delivery or access failure does not qualify for a refund.
VIP Membership cancellations
To cancel your VIP Membership, email info@personadigital.tech. Cancellation stops future renewals, and membership benefits remain available through the end of the current paid billing period. Cancellation does not produce a full or prorated refund, and the one-time signup fee is nonrefundable, except where otherwise required by law.
Duplicate charges and billing errors
Report a suspected duplicate charge or technical billing error to info@personadigital.tech with the order number and relevant details. Persona Digital will review verified errors and take appropriate corrective action.
Access or delivery problems
If a verified technical problem prevents access to a completed purchase or delivery of an available download, contact us. Persona Digital will review and attempt to resolve the problem. This support commitment does not promise a refund for technical issues.
Non-waivable rights
Nothing in this policy limits consumer rights or remedies that cannot lawfully be waived. Where applicable law requires a refund or other remedy, that law controls.
Contact
Email info@personadigital.tech with refund-policy, billing, or access questions.